Privacy Policy
Introduction
Users registered with us ("Members") share their identity, interact with their network, exchange knowledge and insights from volunteer and social activities, publish and read relevant content, and discover and participate in new volunteering opportunities. Content and data on some of our services are visible to non-members ("Visitors").
Services
This Privacy Policy applies to letsact.de (letsact.io), apps bearing the letsact brand, and services ("Services"), including off-site services such as the "Sign in with letsact" and "Share on letsact" plugins, but excluding services that state a different privacy policy applies to them.
Data Controllers and Contracting Parties
The data controller for your personal data provided, collected, or processed in connection with our Services is letsact (Letsact e.V.); you enter into a user agreement with Letsact e.V.
Letsact e.V. | Emil-Riedel-Straße 17 | 80802 Munich
Board: Lena Glemser, Marie Maus
Association Register: VR 208540, Munich Local Court
Email: hallo@letsact.de Phone: +49 89 99829809
Link to Legal Notice:
As a visitor or member of our Services, the collection, use, and sharing of your personal data is subject to this Privacy Policy (including our Cookie Policy and other documents referenced herein) and its updates.
Changes
Letsact ("we" or "us") reserves the right to make changes to this Privacy Policy. If we make material changes, we will notify you through our Services or by other means to give you the opportunity to review the changes before they take effect. If you disagree with the changes, you may close your account.
You acknowledge that your continued use of our Services after we publish or notify you about changes to this Privacy Policy means that the collection, use, and sharing of your personal data is subject to the updated Privacy Policy.
1 Information We Collect
1.1 Information You Provide
Registration
To create an account, you must provide data including your name, email address and/or mobile phone number, a password, and your date of birth.
Profile
Your profile consists of two parts: data you provide directly, and data generated through your activity on the platform.
What information you publish in your profile, such as a biography or photos, is up to you. You are not required to provide additional information in your profile. It is your choice whether to include sensitive data in your profile and make it public. Please do not add personal data to your profile that you do not want to be publicly available, and do not publish such data.
Your profile essentially displays the projects you have signed up for through our platform (whether they have already taken place or are still in the future) in a timeline and a list, as well as your activity in the donation features. Your self-created activity on our platform is thus displayed in your profile. If you do not wish this, you may close your account.
Publishing and Uploading
We collect your personal data when you provide, post, or upload it to our Services — for example, when you fill out a form, complete a survey, or submit a resume. When you import your address book, we receive your contacts (including contact information that your service providers or app automatically added to your address book when you contacted addresses or numbers not already on your list).
You are not required to post or upload personal data, but your ability to use the platform will be limited if you do not.
We inform you that we may use all data publicly accessible in our app — such as profile pictures, names, and descriptive texts — for all our marketing activities or other purposes, and you transfer your rights to such data to us. In particular, this means we may use all images without restriction of time or place in all media.
Donations and Compensation
In the context of the donation and compensation features, additional data will be collected from you to make these functions possible. We work with payment service providers for this purpose. Your name, address, and donation data will be collected.
1.2 Information from Others
Content and News
You and others may publish content containing information about you (within articles, posts, comments, videos, and photos) on our Services. Unless you object, we collect publicly available information about you and make it available to other users. If you do object, you may close your account.
Contact Data
We receive personal data (including contact details) from you when others synchronize their contact or calendar data with our Services, associate their contacts with member profiles, or send messages through our Services (including invitations or contact requests).
1.3 Use of Services
We log usage data when you visit or otherwise use our Services, including our websites, app, and platform technology — for example, when you view or click on content (within or outside our websites and apps), perform a search, install or update one of our mobile apps, share content, or participate in projects. We use login credentials, cookies, device information, and internet protocol addresses ("IP addresses") to identify you and log your usage.
1.4 Cookies and Similar Technologies
We use cookies and similar technologies to recognize you and/or your device(s) within, outside, and across various services and devices. You can control cookies through your browser settings and other tools.
"Cookies" are small files stored on users' computers. Various types of information can be stored within cookies. A cookie primarily serves to store information about a user (or the device on which the cookie is stored) during or after their visit to an online service. Temporary cookies, also known as "session cookies" or "transient cookies," are deleted after a user leaves an online service and closes their browser. For example, the contents of a shopping cart in an online shop or a login status can be stored in such a cookie. "Permanent" or "persistent" cookies remain stored even after the browser is closed. For example, login status can be saved so that users are still logged in when they return several days later. Interests of users that are used for reach measurement or marketing purposes can also be stored in such a cookie. Cookies set by providers other than the operator of the online service are referred to as "third-party cookies" (if only the operator's own cookies are used, they are called "first-party cookies").
We may use both temporary and persistent cookies, and we clarify this in our Privacy Policy.
If users do not want cookies stored on their computer, they are asked to disable the relevant option in their browser system settings. Stored cookies can be deleted in the browser system settings. Disabling cookies may result in limited functionality of this online service.
A general objection to the use of cookies for online marketing purposes — especially in the case of tracking — can be made for a large number of services, particularly through the US website http://www.aboutads.info/choices/ or the EU website http://www.youronlinechoices.com/. Additionally, cookies can be blocked by disabling them in browser settings. Please note that in such cases, not all features of this online service may be available.
1.5 Your Device and Location
When you visit or leave our Services, we technically receive the URL of the website you came from, as well as the one you navigate to next. We also receive information about your IP address, your proxy server, your operating system, your web browser and add-ons, your device identifier and features, and/or your internet provider or mobile carrier. When you access our Services from a mobile device, that device sends us data about your location based on your phone settings. We ask for your consent before using GPS or other tools to determine your precise location.
1.6 Collection of Access Data and Log Files
We, or our hosting provider, collect data about every access to the server on which this service is located (so-called server log files) on the basis of our legitimate interests within the meaning of Art. 6(1)(f) GDPR. Access data includes the name of the retrieved web page, file, date and time of access, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address, and the requesting provider.
Log file information is stored for security reasons (e.g., to investigate misuse or fraudulent activities) for a maximum of 7 days and then deleted. Data whose further retention is necessary for evidentiary purposes is exempt from deletion until the final clarification of the respective incident.
1.7 Other
Our Services are dynamic and we often introduce new features. As a result, new information may need to be collected. If we collect other personal data or make material changes to how we use your data, we will notify you and may also update this Privacy Policy.
2 How We Use Your Data
2.1 Services
We use your data to grant you access to our Services.
Staying Connected
Our Services enable you to stay in touch with contacts from projects (such as other volunteers, honorary and paid staff, and organizations). To do so, you can mark other users as "Inspiring" to stay connected and keep track of the person or organization. You can connect and stay in touch with users through the chat feature and exchange experiences from projects with other users. We use data about you (such as your profile) to enable others to find your profile, to suggest contacts to you and other members (for example, members with whom you share contacts or project experience), and to enable you to invite others to become members and connect with you. You may also consent to us using your precise location or the fact that you are near other people for certain features (e.g., to suggest nearby members with whom you could create a project, or to verify attendance at projects). It is your choice whether to invite someone to membership on our Services or to mark another person as "Inspiring." By becoming a member of this platform, you allow any other person to mark you as "Inspiring." If you object to this, you may close your account.
Participating in Projects
Our Services enable you to participate in projects. To do so, data from your profile on our platform will be forwarded to the project-coordinating members (organizations, initiatives, or individuals). If you object, you may close your account. This transfer is necessary so that project-coordinating members can actually carry out their project and know how many and which members are supporting them.
Starting Projects
Our Services enable you to launch your own projects and initiatives on our platform. To do so, you must enter data about your project, which will be publicly visible. A relationship between you and the project (as a project starter or coordinator for an organization) will also be publicly visible. If you object to this, you should not start a project as an individual or on behalf of an organization. It is your choice whether to include additional personal data in the project description. You could publish this data by uploading the project. We only collect this data if you upload and publish the project.
Staying Informed
Our Services enable you to stay up to date on all news, events, and ideas related to volunteering that matter to you. Our Services also allow you to expand your knowledge of social projects.
We use data we have about you (e.g., data you have provided) to suggest relevant content and conversations on our Services.
We use your content, activities, and other data, including your name and photos, to send notifications to others. We may notify others that you have updated your profile, participated or are participating in a project, or taken a social action.
Donating and Compensating
On letsact.de and the letsact apps, users have the opportunity to donate money or make compensation contributions. In this context, data you have uploaded may be published. A "Recent Donors" list is maintained showing the most recent donors. By participating in the donation features, you confirm your consent to this.
2.2 Communication
We contact you by email, phone, through notices published on letsact websites or apps, through messages to your letsact inbox, or through other means available within the Services, including text messages (SMS) and push notifications. We send you messages regarding the availability of our Services, security, or other service-related matters. We also send messages related to use of the Services, network updates, reminders, and project suggestions.
We also enable communication between you and other members on our platform (such as users and organizations).
2.3 Service Development and Research
We use data and feedback from our members to conduct research and development for further improvement of our Services, and to provide you and other members with a better, more intuitive, and more personalized experience, to promote the growth of our membership, and to foster engagement with our Services.
2.4 Customer Support
We use data (which may include messages from you) to investigate, address, and resolve complaints and problems with our Services (defects, etc.).
2.5 Contact Inquiries
When you contact us (e.g., via contact form, email, phone, or social media), the user's details are processed for the purpose of handling the contact request and its processing pursuant to Art. 6(1)(b) GDPR (in the context of contractual/pre-contractual relationships) and Art. 6(1)(f) GDPR (other inquiries). User information may be stored in a customer relationship management system ("CRM system") or comparable request management system.
We delete inquiries once they are no longer required. We review necessity every two years; statutory archiving obligations also apply.
2.6 Aggregated Insights
We use your data to generate and share aggregated insights that do not identify you personally. We may use your data to produce statistics about our members, their interests, and the number of projects participated in.
2.7 Security and Investigations
We use your data (including your communications) when we believe it is necessary for security reasons or to investigate possible fraud or other violations of our user agreement or this Privacy Policy, or to investigate attempts to harm our members or visitors.
3 Sharing Information
3.1 Our Services
Profile
Your profile is fully visible to all members of our Services.
Posts, Likes, Follows, Comments, Messages
Our Services enable you to read and share information. This includes posts, likes, comments, and the "Follow" feature.
- When you publicly share an article or post (e.g., an update, image, video, or article), it can be viewed by anyone and reshared on any platform. Members will be able to find and view your publicly shared content, including your name (and photos if you have provided one).
- When you participate in a project, this can be viewed by anyone and reshared on the platform. Members will be able to find and view your publicly shared project registration, including your name (and photos if you have provided one).
- In a group, posts are visible to other group members. Your group membership is public and part of your profile.
- All information you share via organization pages on our Services can be seen by those organizations and others who visit those pages.
- When you follow a person or organization (marked as "Inspiring"), you are visible to other people and the "owner" of the page as a follower.
- When you like, share, or comment on others' content, others can see these "social actions" and associate them with you (i.e., your name, profile, and photo, if available).
3.2 Service Providers
We use third-party services to help us provide our Services (for example, for maintenance, analytics, auditing, payment, fraud detection, marketing, and development). These third parties have access to your information only to the extent reasonably necessary to perform those tasks for us, and are obligated not to disclose or use your information for other purposes.
Where we disclose data to other persons and companies (processors or third parties), transfer it to them, or otherwise grant them access to the data as part of our processing, this is done only on the basis of a legal authorization (e.g., where a transfer of data to third parties, such as payment service providers, is required for the performance of a contract pursuant to Art. 6(1)(b) GDPR), you have consented, there is a legal obligation to do so, or on the basis of our legitimate interests (e.g., when using agents, web hosts, etc.).
Where we engage third parties to process data on the basis of a so-called "data processing agreement," this is done in accordance with Art. 28 GDPR.
3.3 Hosting and Email Delivery
The hosting services we use serve to provide the following: infrastructure and platform services, computing capacity, storage space and database services, email delivery, security services, and technical maintenance services that we use to operate this online service.
In this context, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, and meta and communications data from customers, prospects, and visitors to this online service on the basis of our legitimate interests in the efficient and secure provision of this online service pursuant to Art. 6(1)(f) GDPR in conjunction with Art. 28 GDPR (conclusion of a data processing agreement).
3.4 Transfers to Third Countries
Where we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)), or where this occurs in the context of using third-party services or disclosing or transferring data to third parties, this is done only where it is necessary for the performance of our (pre-)contractual obligations, on the basis of your consent, due to a legal obligation, or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have data processed in a third country only when the specific requirements of Art. 44 et seq. GDPR are met — i.e., processing takes place, for example, on the basis of special guarantees, such as the officially recognized determination of a level of data protection equivalent to that of the EU (e.g., for the USA through the "Privacy Shield") or compliance with officially recognized specific contractual obligations (so-called "standard contractual clauses").
3.5 Legal Disclosure
We may be required to disclose your information when required by law, subpoena, or other legal process, or when we believe in good faith that disclosure is reasonably necessary to: 1. investigate, prevent, or take action against suspected or actual illegal activities, or to assist government enforcement agencies; 2. enforce our agreements with you; 3. investigate and defend against third-party claims or allegations; 4. protect the security and integrity of our Services (for example, by sharing information with companies facing similar threats); or 5. exercise and protect the rights and safety of letsact, our members, employees, and third parties.
We attempt to notify members of legal demands for their personal data where we deem it appropriate, unless we are prohibited from doing so by law or court order, or the request is an emergency. We may challenge such demands where we believe, at our discretion, that the demands are overly broad or vague or lack proper authority, but we do not commit to challenging every demand.
3.6 Change of Control or Sale
We may also share your data in connection with a sale, merger, or change of control, or in preparation for any of these events. Another company that buys us or part of our business has the right to continue using your data, but only in the manner set out in this Privacy Policy, unless you agree otherwise.
4 Your Options and Obligations
4.1 Data Retention
We retain your personal information for as long as your account exists or as needed to provide you with Services. This includes data that you or others have provided to us as well as data generated or derived from your use of our Services. Even if you only use our Services every few years when looking for a new volunteering opportunity, we retain your information. Your profile remains active until you close your account.
4.2 Right to Access and Control Your Personal Data
We offer you many choices regarding the collection, use, and sharing of your data, starting with the ability to delete or correct data you include in your profile. You can contact us regarding your data settings and account deletion. You can reach us at the contact details provided above or in the Legal Notice.
For data we hold about you:
- Delete data: You may ask us to erase or delete all or some of your personal data (for example, if it is no longer necessary to provide Services to you).
- Change or correct data: You can edit some of your personal data through your account. You can also ask us in certain cases to change, update, or correct your data, particularly if it is inaccurate.
- Object to or restrict use of data: You can ask us to stop using all or some of your personal data (for example, if we have no legal basis to continue using it), or to limit our use of it (for example, if your personal data is inaccurate or unlawfully retained by us).
- Right to access or retrieve your data: You may request a copy of your personal data and a copy of your personal data in machine-readable form.
You can contact us using the contact information provided above. We will review your request in accordance with applicable laws.
4.3 Account Closure
You may close your account with us upon request.
When you close your letsact account, your data will generally no longer be visible to others on our Services within 24 hours. We generally delete the information in a closed account within 30 days of account closure, except as noted below.
We retain your personal data even after you have closed your account where reasonably necessary to comply with our legal obligations (including requests from law enforcement), meet regulatory requirements, resolve disputes, maintain security and fraud and abuse prevention, enforce our user agreement, or honor your request to unsubscribe from further messages from us. After your account is closed, we retain de-identified data.
Information you have shared with third parties remains visible after you have closed your account or deleted the information from your own profile or inbox. Furthermore, we do not control data that other members have copied from our Services.
5 Other Important Information
5.1 Security
We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee the security of information you transmit to us. There is no guarantee that data will not be accessed, disclosed, altered, or destroyed as a result of a breach of our physical, technical, or organizational security measures.
In accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organizational measures to ensure a level of protection appropriate to the risk.
Measures include in particular ensuring the confidentiality, integrity, and availability of data by controlling physical access to the data, as well as access to, input, disclosure, and availability of the data and its separation. We have also established procedures to ensure the exercise of data subject rights, deletion of data, and response to data compromise. Furthermore, we consider the protection of personal data in the development or selection of hardware, software, and processes, in accordance with the principle of data protection by design and by default (Art. 25 GDPR).
5.2 Newsletter – Mailchimp
Newsletters are sent using the mailing service "MailChimp," a newsletter delivery platform provided by US-based company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. The privacy policy of this service provider can be viewed at: https://mailchimp.com/legal/privacy/. Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement and thereby provides a guarantee to comply with the European level of data protection (https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active). The service provider is used on the basis of our legitimate interests pursuant to Art. 6(1)(f) GDPR and a data processing agreement pursuant to Art. 28(3)(1) GDPR.
The service provider may use recipient data in pseudonymous form — i.e., without association with a specific user — to optimize or improve its own services, for example for the technical optimization of delivery and the presentation of newsletters or for statistical purposes. However, the service provider does not use the data of our newsletter recipients to contact them directly or to pass the data on to third parties.
5.3 Use of Payment Service Providers
We use the following payment service providers for payment processing:
For credit card payments: Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland and Stripe Payments UK, Ltd, 7th Floor, The Bower Warehouse, 211 Old Street, London EC1V 9NR, United Kingdom ("Stripe"). Further information on Stripe's privacy practices can be found at: https://stripe.com/de/privacy
PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg ("PayPal"). PayPal's privacy notices can be viewed at the following link: www.paypal.com/de/webapps/mpp/ua/privacy-full
The respective payment service provider is the controller for data processing in connection with payment transactions.
We also transmit your personal data (first and last name, email address, postal address, and IP address) to Stripe for the purpose of fraud prevention.
The legal basis for this data transfer is Art. 6(1)(f) GDPR. The legitimate interest lies in preventing financial harm from criminal activity and in protecting donors.
5.4 Legal Basis for Processing
We collect and process personal data about you only where there is an appropriate legal basis for doing so. Legal bases include, among others, consent (where you have given your consent).
Where we rely on your consent for the processing of personal data, you are entitled to withdraw or refuse your consent at any time. If you wish to withdraw or refuse your consent, you may close your account.
If you have questions about the legal basis on which we collect and use your personal data, please contact our data protection officer here.
Terms of Use
1. Scope and Disclaimer
The use of services on the website letsact.de is governed exclusively by the following General Terms and Conditions ("Terms of Use") in the version valid at the time of registration. Users may view these Terms of Use at any time on the website letsact.de, where they are also permanently available for download.
2. Description of Services
The website letsact.de (hereinafter referred to simply as the "Website") is a platform dedicated to volunteering. The Website is operated by Letsact e.V., with board members Lena Glemser and Marie Maus, Letsact e.V., Emil-Riedel-Straße 17, 80538 Munich (hereinafter the "Operator").
The purpose of the Website is to connect individuals (hereinafter "Volunteers") with initiatives and organizations (hereinafter "Providers"). Volunteers can search for volunteering opportunities and register for them directly. Providers can publish and manage volunteering opportunities. Volunteers and Providers who use this Website are hereinafter referred to individually and collectively as "Users." Users also have the option to make micro-donations to selected non-profit initiatives and to book climate or plastic compensation contributions.
By using the Website, the User agrees to these Terms of Use. It is the responsibility of the respective Providers and Volunteers to ensure adequate insurance coverage or to have this confirmed by their contractual partner.
Content published on the Website by members is not reviewed for accuracy and does not represent the opinion of the Operator.
Providers and Volunteers are solely responsible for the execution of their respective volunteering activities. The Operator has no obligation to monitor, investigate, or provide information. In particular, Providers are themselves responsible for ensuring that Volunteers carry out their support activities in accordance with the relevant rules and conduct standards of the Providers.
3. General Principles
Users may not use addresses, contact details, or email addresses obtained from other users through the Website for any purpose other than the communication necessary to carry out the volunteering opportunity. In particular, it is prohibited to resell such data or use it for sending advertising, unless the user entitled to the data has given explicit prior consent.
All rights to the Website are held by the Operator. Without prior written consent from the Operator, Users are not permitted to modify, publish, transmit, distribute, perform, edit (including redistribution of such edits), or otherwise exploit the content of the Website, in whole or in part, except within the scope of the Website's use as expressly intended by the Operator. Material that a User downloads from the Website to their computer does not transfer ownership — only a limited right of use is granted.
The Operator endeavors to protect the security of Users' personal data. All personal data collected on the Website is collected and processed exclusively in accordance with the Operator's Privacy Policy; the provisions of the Privacy Policy form part of these Terms of Use. By agreeing to these Terms of Use, the User simultaneously consents to the collection and processing of their data as set out in the Operator's Privacy Policy.
4. Registration and Publication of Volunteering Opportunities for Providers
Use of the Website requires Providers to register as members and create a profile. There is no entitlement to registration.
There is no entitlement to conclude a user agreement. The Operator expressly reserves the right to decline offers to use the Website in individual cases without stating reasons. In such cases, the Operator will immediately delete the data provided by the Provider in the registration form.
Providers are generally liable for all activities carried out using their member account, unless the Provider is not responsible for the misuse of their account because no breach of existing duty of care has occurred.
Providers consent to the content they provide being visible to other users on the Website for the purpose of performing this contract, and being made available to other users for the purpose of offering and facilitating volunteering opportunities.
By registering, Providers consent to receiving email communications from the Operator about the Website's topics, features, usage options, and updates. This consent may be withdrawn at any time by informal notice.
The Provider grants the Operator the right to share their personal data with third parties in accordance with the Operator's Privacy Policy.
The Operator reserves the right to make editorial changes to volunteering opportunity listings, correct spelling errors, adapt the style of texts to match the rest of the Website, and modify images. The Provider will be informed of any such changes.
5. Donations
For the purposes of these Terms of Use, donations refer to contributions made by Users to letsact.de.
A "donation project" as understood by letsact.de means a project, organization, or fundraising campaign for a project that solicits funding on letsact.de and which letsact.de may support as a funding body in the context of its donation decision. Funding takes the form of a monetary contribution. letsact.de aims to take the supporter's preferred donation project into account when allocating funds; however, supporters have no legal entitlement to have their monetary contribution passed on to the specific donation project they have named. When allocating funds, letsact.de considers both the supporter's wishes and the applicable Terms of Use, as well as the principle of timely use of funds, which generally requires letsact.de to use funds promptly. letsact.de reports regularly on the use of funds on letsact.de.
5.1. Role of letsact.de
letsact.de reviews projects prior to publication to assess the social purpose of their intended implementation.
letsact.de recommends supporting a donation project only if the supporter is familiar with the organization or person responsible, or if the donation project has been recommended by a trusted person and the supporter considers it worthwhile based on the descriptions provided.
5.2. Monetary Contributions
Donations can be made as one-time payments or as regularly recurring payments ("standing donations"). Standing donations can be cancelled at any time via letsact.de with immediate effect.
For monetary donations, the desired donation project on letsact.de is typically a "donation item." The "project description" defines how a contribution will be used. Each project contains one or more such "items."
Donation decision — After a donation application has been submitted by the project coordinator, letsact.de decides whether to pass on the collected contributions. letsact.de generally applies the following criteria in its donation decision:
- The organization and project meet the formal requirements (verified non-profit status, pursuit of tax-privileged purposes in accordance with the articles of association).
- The requested contributions exceed €20.00. letsact.de determines the amount of contributions and may engage third parties for this purpose.
- letsact.de continues to consider the project worthy of support.
Donations are generally disbursed within eight weeks of a positive donation decision by letsact.de in response to an application submitted by the project coordinator.
Use of donations for cost coverage — For monetary contributions, letsact.de decides whether to pass on the amount donated to letsact.de. This decision applies only to the donated amount after deduction of transaction costs; the amount required to cover transaction costs (learn more in the app during the payment process) always remains with letsact.de.
Donations to support letsact.de — In the case of a monetary contribution, it is possible to designate part or all of the donated amount to remain with letsact.de for the pursuit of its social goals. This option is highlighted during the donation process. The suggested amount can be modified or removed entirely by the supporter.
Legal binding — The supporter commits to making the stated amount available definitively for their desired donation project, without any deductions for potential transfer costs. Refunds of contributions to supporters are excluded.
Payment and security — Payments can be made via the various methods available on the platform (e.g., credit card, PayPal). The special terms and conditions of the respective provider apply additionally. The donation process on letsact.de is secure. Data is transmitted via an encrypted connection (SSL) and processed by letsact.de only in connection with the donation.
Publication/verification of contributions — The Privacy Policy (found above), as published on letsact.de in its current version, applies to the publication of contributions. In addition, the supporter authorizes letsact.de to verify with the recipient and/or the payment service provider whether and to what amount a promised contribution has been paid. letsact.de is also entitled to store this information for the purpose of legally required disclosures to authorities and other third parties for the legally prescribed period.
6. Sanctions, Suspension, and Termination
The Operator may take appropriate measures if there are concrete indications that a User is violating statutory provisions, third-party rights, or these Terms of Use, or where the Operator has another legitimate interest — in particular for the protection of members from fraudulent activity. Appropriate measures include in particular:
- Deletion of content
- Issuance of a warning to Users
- Restriction or limitation of access to the Website
- Temporary and/or permanent suspension of the member account
A User may be permanently excluded from using the Website if they have provided false contact details — in particular a false or invalid email address — have transferred their member account, or have caused significant harm to other users or the Operator, in particular by misusing the Operator's services. Once a User has been permanently suspended, there is no right to reinstatement of the suspended member account.
Once a User has been suspended, that User may not use the Website with other member accounts and may not re-register.
The user agreement concluded with the Operator may be terminated by the User at any time without stating reasons and without observing any notice period. To do so, the User can either delete their member account or submit the termination in writing or by email. The Operator will then delete the former User's data.
7. Indemnification
The User shall indemnify the Operator against all claims brought by other users or third parties against the Operator due to infringement of their rights by content posted by the User on the Website, or due to the User's other use of the Website. The User shall also bear the costs of necessary legal defense of the Operator, including all court and attorney fees at the statutory rate. This does not apply if the User is not responsible for the infringement. The User is obligated, in the event of a claim by third parties, to immediately, truthfully, and completely provide the Operator with all information necessary for examining the claims and for mounting a defense.
8. Disruption of the Website
Users may not use viruses, mechanisms, software, or other scripts in connection with the use of the Website that are capable of jeopardizing or disrupting the functioning of software or hardware.
Users may not take measures that could result in an unreasonable or excessive burden on the infrastructure.
Users may not block, overwrite, or modify content generated by the Operator, or otherwise interfere with the Website in a disruptive manner.
Content stored on the Website may not be copied, distributed, or otherwise used or reproduced without the prior consent of the rights holders. This also applies to copying via "robot/crawler" search engine technologies or other automated mechanisms.
If a User violates the aforementioned obligations, they are liable to the Operator for compensation for the resulting damages; in addition, they shall indemnify the Operator against any claims for damages from the Operator itself or from third parties.
9. Limitation of Liability
The Operator's liability is unlimited in principle for intentional acts and gross negligence. For slight negligence, the Operator is liable only in the event of a breach of material contractual obligations — i.e., obligations whose fulfillment the User regularly relies upon and is entitled to rely upon for the proper performance of the contract. In this case, liability is limited in amount to the typically foreseeable damage.
The Operator's liability also remains unlimited for the assumption of guarantees or other strict liability, as well as for claims under the Product Liability Act or for culpable injury to life, body, or health.
The foregoing limitations of liability apply by analogy to employees, legal representatives, and agents of the Operator.
The Operator accepts no liability for data loss or other damage to the User's computer system attributable to the downloading of material from the Website.
The Operator is not liable for incorrect information provided by Users in their profiles and/or volunteering opportunity listings, or for the misuse of such information and data that members have themselves made accessible to third parties.
The Operator assumes no liability for the uninterrupted availability of the system, for data loss, or for system-related failures, interruptions, and/or disruptions to technical facilities, to the extent that these lie outside the Operator's sphere of influence and the Operator is not responsible for them.
These Terms of Use apply exclusively to the Operator's Website. To the extent that the Website provides links enabling redirection to third-party websites, the Operator is not liable for the accessibility or content of such third-party sites.
10. Written Form, Applicable Law, and Jurisdiction
Unless otherwise agreed, Users may submit all declarations to the Operator by email via the contact form or by letter addressed to the Operator. The Operator may submit declarations to the User by email or letter to the addresses the User has provided as current contact details in their user account.
The Operator reserves the right to amend these Terms of Use at any time and without stating reasons. Amended terms will be sent to Users by email no later than four weeks before they come into effect. If a User does not object to the new Terms of Use within two weeks of receiving the email, the amended Terms of Use are deemed accepted. This applies regardless of whether the User has actually taken note of the changes.
The user agreement, including these Terms of Use, is governed by the substantive law of the Federal Republic of Germany, excluding conflict of law provisions.
For members who are merchants, legal entities under public law, or special funds under public law, Munich is the exclusive national and international place of jurisdiction for all disputes arising from the user agreement and these Terms of Use.
If any provision of these Terms of Use is or becomes void, contestable, or otherwise invalid, the remaining provisions shall remain unaffected. The parties are aware that, according to the case law of the Federal Court of Justice (Bundesgerichtshof), a severability clause merely results in a reversal of the burden of proof. However, it is the express intention of the parties to maintain the validity of the remaining provisions in any case and accordingly to exclude the applicability of Section 139 of the German Civil Code (BGB) in its entirety. In such a case, the parties to this agreement undertake to agree upon a provision that comes as close as possible to the meaning of the void, contestable, or invalid provision and ensures an equivalent economic outcome. The foregoing provision applies accordingly in the event of any gaps in the agreement.